A Good Leader

One crucial test of a good leader is what happens when he’s not around. When you’re away, do people carry on as usually or does everything grind to a halt? If things do slow down, it could mean you’ve let your people become too dependent on you.

Some people in supervisory positions are the world’s greatest as long as they are there to supervise their people. But let them leave their desk for a day or so and the place seems to come apart at the seams. Disputes flare up, decisions aren’t made, people slow down and start putting things off.

The things that happen – or fail to happen – while a supervisor is away depend a great deal on the way the supervisor normally operates. Some supervisors, unfortunately, enjoy having their subordinates completely dependent on them. They do all the important thinking, make all the major decisions – and sometimes the minor ones as well. As a result, when they’re not available, no one is prepared to assume leadership. Subordinates may be afraid to assume responsibility for decisions even in their own assigned areas.

A good supervisor, by comparison, acts more like a coach than a quarterback. He encourages people to take responsibility not only for the routine operation of their particular functions but the thinking as well.
He expects subordinates to bring him not merely problems but also their recommended answers. He reviews their thinking, checks their logic, raises objections which might not have occurred to them, and suggests alternatives they might not have considered. Basically, he helps them to do a better job – but he doesn’t try to do it for them. He is training them how to think about their problems. As a result, when he’s not around, they have a good idea how to carry on themselves, plus the confidence and courage to do so.

Sure – it’s flattering to the ego to be the kingpin, the indispensable man. But it’s also comforting to have the kind of organization where you can step out of the picture for a few days and be reasonably certain that things are running smoothly while you’re gone

The best way to make yourself a candidate for promotion is to train subordinates who can carry on without you.


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What People are Saying

In the past 42 years I have received many good leads that have become good clients.  Many of them are still clients of the firm I am with today (This represented 50% of the clients that I merged into the new firm).  I have used many past and current members for a reliable source of good and reputable suppliers for both business and personal needs, including several members that helped me make profitable investments over the years.

Hal Grimshaw, Belden Hiramoto Liu & Co., LLP

I joined EAOC because Phil Kintz asked me. At the time the cost and early meeting time was a concern. The first six months of membership I received and extra $6000 in volume.

Gary Gregg, Creating With Glass

I have been a member for many years in several different classifications. EAOC has always provided me with a steady flow of leads. However the biggest benefit I’ve received has been “outside” of the core purpose of leads. A past member John Valentine, mentioned to me that he had heard about some industrial land for sale in Costa Mesa. I ended up buying it, building a warehouse and running my business at the time (South Coast Stationers) there for about thirty years. It was an excellent investment.

Pete Sloan,

A lead from Past member Bob Hardman eight years ago resulted in $15,000 of business. A lead from Mel Smith eight years ago resulted in $25,000 of business. Benefits of membership include direct business from other members resulting in $10,000 in business and direct business with other members that resulted in excellent service and financial savings.

Carlos Salazar, Salazar Associates

After thirty five years, four children, three dogs and many stories my wife and I felt it was time to refurbish the hose. The now center piece of our house is the new custom cabinets in our kitchen, bath and walk in closet. Phil Kintz Custom Cabinets and Woodworking did nothing short of amazing work. We love our new old home.

Nick Kirkland,  Roger Stone Agency

One of the members invited me to join his poker group. After meeting and getting to know the players, one of them introduced me to their neighbor who hired me to remodel their kitchen. This led to another lead and another kitchen remodel.

Phil Kintz, Knitz Cabinets

Joining EAOC has been a 2 fold blessing. First, it has led to an increase in my business through leads and business conducted directly with other EAOC members. Second and most importantly, is the network of great people and resources that the Association provides. Not only can I count on quality work, great service and superior value, but I also have the pleasure of working with some of the most dedicated professionals in their respective fields.

Mike Banhagel, Lawyers Title

I have built my entire business on leads from the EAOC. I started my association management firm in 1981 with one client EAOC. In the last thirty four years the business has grown to fourteen associations. We employ eleven full time and one part time employee. I can trace ten of my long term clients to referrals from EAOC that brings in over $500,000 annually. The network of present and passed members has had a tremendous impact on my life.

Gayle Stewart, Gayle Stewart Enterprises

EAOC has been a reliable source of steady business for me for about thirty years. Thank You EAOC!

Pete Sloan

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